Testimonials & Endorsements

We are delighted with the feedback we receive from our customers, as there's nothing better than hearing about their amazing holiday experiences. This has contributed to a customer satisfaction rate of 98% - an accolade of which we are incredibly proud.

Mr Broomhead from Stoke-on-Trent was able to use the Cruise Miles he had accumulated to enjoy a 9 night NCL cruise for less than £50 per person!

"Cruise Miles can only be a win-win scheme. Not only are you dealing with a professional, caring company who are prepared to go the extra mile for their customers, you also build up Cruise Miles.

Imagine our surprise when our accumulated Cruise Miles virtually paid for our NCL cruise. Here's to our next cruise, which hopefully our Cruise Miles will go some way to paying part of the cost.

It feels like getting something for nothing. Does any other travel company offer this?"

In January 2014, 100 lucky Cruise Miles members won a share of 1 million Cruise Miles. Here’s what our 1st place winner had to say:

"I was amazed to receive news of my top prize win of 250,000 Cruise Miles. I decided to look for a somewhat unusual cruise and have selected a mystery cruise with Fred. Olsen.

As usual, the efficient staff at Reader Offers were able to obtain the best possible value and I now look forward to a luxurious voyage."

Mrs Penny, Rye

“This was our 10th brilliant cruise booked through Reader Offers, we've paid the deposit on our 11th and wouldn't consider booking with anyone else. More than satisfied!”

Mrs Patey, Wokingham

“We have found the Reader Offers sales team to be both frienly and efficient. their prices are unbeatable and we would recommend them.”

Mr and Mrs Burn, Ashford

“Very polite, efficient and knowledgeable staff which gives you confidence you're dealing with a very professional company, who know their business and who are out to please their customers.”

Mr and Mrs Jeffreys, Dunstable

Ruth Gardiner

"Reader Offers are a higly preferred partner of Silversea and we have enjoyed a strong relatioship for many years. We admire the professionalism portrayed by their staff members across all departments and respect the high standars they set themselves ensuring they not just achieve but exceed their goals. They have a genuine passion for cruise and constantly strive to deliver the best service to both their customers and partners."

Priti Mehta, Head of Sales (UK & Ireland), Silversea

"The Cruise Miles programme is an example of one of our partners pushing new boundaries in client relationship management, and shows that they are in the very forefront of this area."

Carla Ball, Fred. Olsen Cruise Lines

"The Cruise Miles scheme is a great way to reward clients for their loyalty and enable them to save on their cruise holidays."

Wendy Lahmich, Director of Sales, Holland America Line and Seabourn

"Reader Offers Ltd always show dedication to their staff, their clients and their customers and overall are a delight to work with. They present their products extremenly well both online and in the press. they have a dedicated and well educated team who deliver fantastic service to both their clients and business partners. To Belmond, Reader Offers are Reliable - Organised - Loyal. They are a partner that is a pleasure to deal with!"

Lara Newell, Group Sales Director, Belmond

"The Cruise Miles scheme is a great way to reward clients for their loyalty and enable them to save on their cruise holidays."

Wendy Lahmich, Director of Sales, Holland America Line and Seabourn

"Reader Offers have become instrumental in setting a high customer service standard. Customers can book safe in the knowledge that their booking is truly valued and their needs are well catered for."

Michelle Daniels, Sales Manager, Cruise & Maritime Voyages Ltd

"Cruise Miles is a unique concept and is an excellent way to reward loyal clients."

Magdy Help, Operations Director, Traveline Nile Cruises

"Cruise Miles proves to highlight their careful consideration and continued attention to their loyal customers by offering members a personal choice of preferred benefits in order to enhance their cruise experience."

Mick Dupont, National Accounts Manager, Crystal Cruises

"Since the launch of the Cruise Miles initiative we have seen the program go from strength to strength. This is by far one of the best customer loyalty programs in the industry and one we endorse 100%."

Maxine Dunsdon, Sales Manager UK & Ireland, Hurtigruten

"The extra benefits on offer are a really fantastic way to make customers feel valued and I know that customers already in the scheme never want to leave."

Luke Smith, Cunard Line

"Cruise Miles is a fabulous opportunity for guests to earn incremental benefits when booking your cruise holidays, a great scheme to encourage customer loyalty."

Paul Beale, Head of UK Sales, Regent Seven Seas Cruises


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