Frequently Asked Questions

Here is a collection of our most frequently asked questions - if your query does not appear here then please do not hesitate to contact us.

Q. How do I earn Cruise Miles?

For every booking you make with Reader Offers Ltd you will earn 1 Cruise Mile for every pound you spend.

Q. Can I use my Cruise Miles for other aspects of my cruise holiday?

Yes, you can use your Cruise Miles against other luxuries, including cabin/stateroom upgrades, car parking, hotel stays and much more.

Q. What is the value of my Cruise Miles?

The value of your Cruise Miles when redeemed is 1p per mile. To redeem your Cruise Miles, just ask your personal cruise specialist at the time of booking. There are no limits to the amount of Cruise Miles you can earn or how many you can redeem. Cruise Miles cannot be redeemed against the cruise booking on which they were earned.

Q. Is there a minimum spend when redeeming?

There is no minimum spend required when redeeming Cruise Miles against a cruise booking with Reader Offers Ltd’s preferred partners.

Q. Can I earn Cruise Miles if I book a cruise on board?

Yes, as long as you nominate us as your chosen cruise specialist, you will earn Cruise Miles for that booking. All you need to do is quote F9255 when booking on board.

Q. Does my membership cover anyone else?

Each Cruise Miles member has their own Cruise Miles account and balance. Individual members may be grouped as part of a common household. New members can be added into a household by the Household Contact. Please ask us for more information.

Q. Are Cruise Miles combinable with all cruise offers?

Yes, you can redeem and/or earn Cruise Miles on any cruise booking you make with Reader Offers Ltd’s preferred partners, and you will receive any added benefits being offered.

Q. How can I check my Cruise Miles balance?

To check your Cruise Miles balance please call our cruise specialists on 0845 458 4598. Alternatively, if you are the main contact within your household you may log in online to check your balance by clicking here 

 Q. I have never registered for Cruise Miles before, but it says I’m already a member?

Cruise Miles is the official cruise rewards programme from Reader Offers Ltd. If you have previously enquired about, or booked a cruise with Reader Offers Ltd you will automatically have been registered for Cruise Miles.
Please call us on 0845 458 4598 to check or update your details.


Q. I’ve forgotten my password

Click here and we’ll send a link to the email address you registered with allowing you to reset your password to something more memorable.